By partnering with Finley, private credit leaders see opportunities to:
- Reduce operational burden without adding headcount
- Gain transparency into loan servicing calculations
- Avoid errors that create reputational risk with borrowers and co-lenders
- Scale portfolios faster by focusing teams on underwriting, not admin work
- Build confidence with investors through accurate, timely reporting
Nova Street Partners is a private credit firm focused on flexible debt investments. Founded in 2023 by a former Goldman Sachs professional, the firm was built to fill a gap in the lower middle market — where traditional banks and SBICs are often too rigid or costly to support borrower needs.
As Nova Street and firms like it expand, operational complexity grows in parallel. Each new transaction adds ongoing cash flow monitoring, invoice generation, and compliance tasks that can quickly overwhelm lean teams. For credit managers, the real challenge isn’t sourcing deals — it’s ensuring day-to-day operations don’t become a bottleneck.
The problem: legacy providers create risk and inefficiency
Dominic Micheli, Co-Founder and Managing Partner at Nova Street Partners, points to a few big challenges private credit firms face:
- Opaque processes. Traditional outsourced agents often operate as black boxes. Errors can go unnoticed for months before being reconciled, undermining confidence.
- Operational drag. Without scale, it rarely makes sense to hire three or four staff dedicated to servicing. But without support, deal teams are pulled away from underwriting to handle administrative tasks.
- Reputational risk. Inaccurate calculations of interest or payments can lead to defaults or overpayments — outcomes that damage relationships and credibility.
Even small discrepancies can snowball if they go unnoticed. When errors compound over months, it shakes confidence in a lender’s ability to manage its portfolio.
The solution: a transparent, technology-driven approach
Finley’s model resonates with Micheli because it combines outsourced servicing with real-time visibility. Instead of sending work into a black box, lenders get a platform that shows exactly how invoices and calculations are handled.
- Transparency by design: Firms can log in, see calculations, and trust the numbers.
- Confidence in accuracy: Reliable servicing reduces the chance of missteps that could ripple through a portfolio.
- Scalability for lean teams: Underwriters stay focused on investments, not reconciliations.
With technology doing the heavy lifting on the operational side, lean teams don’t need to staff up in back-office functions just to keep pace. That’s critical for firms that want to stay focused on growth without the drag of additional overhead.
The ROI: speed, efficiency, and trust
For Micheli, the return on operational excellence shows up in both tangible and intangible ways.
On one side, there are the direct efficiencies: fewer people tied up in administrative work, lower overhead, and faster deal throughput. On the other, there are intangibles that matter just as much: protecting a firm’s reputation, ensuring investors have confidence in reporting, and preserving borrower trust through accurate invoicing.
Micheli describes the ROI in terms of both cost savings and opportunity cost:
- Faster growth. Firms move quicker by outsourcing non-core functions.
- Lower headcount needs. No need to hire dedicated admin staff.
- Preserved trust. Real-time accuracy and transparency prevents reputational damage from errors.
“The real ROI is scalability. You don’t have to build an operations team upfront. Underwriters can focus on investing while servicing runs smoothly in the background. This lets a firm move faster, handle more deals, and scale without adding extra headcount.” — Dominic Micheli, Co-Founder and Managing Partner, Nova Street Partners
A team built by private credit veterans
Beyond the product, Micheli highlights the strength of the Finley team:
“It’s a seasoned team. The founders came from top private credit shops, so they know the landscape. They’ve seen firsthand what doesn’t work, and they’re focused on building a better model. While the core function itself isn’t complicated, no one in the market seems to be getting it right. There’s plenty of value in making this process as simple and accurate as it should be, and this team is fully equipped to deliver.” — Dominic Micheli, Co-Founder and Managing Partner, Nova Street Partners
Powering confidence in private credit operations
For firms like Nova Street, operational transparency and accuracy are essential to scaling and maintaining credibility. By working with Finley, private credit leaders gain confidence that their servicing functions will be handled accurately, transparently, and at the speed growth demands.
